“WE LOVE TALKING ABOUT THIS STUFF.
Ask us a question and see for yourself.”
– Brad Kriser
HERE ARE SOME QUESTIONS PEOPLE OFTEN ASK
if we missed something or have another question, you can email us at email@example.com.
What’s the benefit of natural foods for my pet?
What is your return policy?
We accept returns of the following products within 30 days of purchase and accompanied by the original receipt:
- Dog and cat food that is at least 1/2 full, or unopened canned food.
- Collars and leads, unworn and in their original packaging.
- Selected other merchandise that is unused and unopened, with label attached.
All sales are final for the following items: opened treats, toys, bones and chews, frozen treats and bones, and bakery goods. We also cannot accept returns of open canned food, supplements or marked down clearance items.
Returns may be made at any Kriser’s location, and the return will be made in the original form of payment. Refunds for returns without a receipt will be issues via a store credit that can be used for any purchase of goods or service at any Kriser’s location. These credits do not expire, but cannot be replaced if lost or stolen.
What are the different kinds of food types Kriser's sells?
What’s the benefit of a raw diet?
What are the benefits of grain-free foods for pets?
Should I feed my dog human food?
What does ‘Kriser’s Approved’ mean?
Kriser’s Approved means:
* Foods free of corn, wheat, soy or by-products
* Gentle, natural grooming products and services
* Treats, supplements and supplies from trusted brands that follow our strict guidelines for safe and healthy products.
I have a pet product that I would like to sell with you? How do I do that?
What grooming services do you offer?
Do you offer grooming for large dogs?
Are you hiring?
We are looking for new pack members for our growing company. Visit the Join Our Team section for more information on current openings. The job listings are best seen using a desktop, laptop or tablet. If you’re on a mobile phone, please visit our site from a computer to best see job opportunities.
Do you offer franchises?
For what kinds of animals do you carry food and supplies?
Do you sell reptiles and fish supplies?
Do you sell pets?
Do you carry treats sourced from China?
How do Kriser's coupons work?
Unless otherwise stated, Kriser’s coupons are not valid on Orijen or Acana products, grooming services, gift cards or Instacart purchases. Coupon must be presented and the discount is taken at the register. Coupon must be surrendered after use. Valid in-store on in-stock merchandise only. Offer may not be combined with any other offer in the same transaction.
What is a 'bully stick' anyway?
Do you sell rawhide?
How do I pick the right size chew treat for my pet?
Do you have toys that are made in the USA?
Do you have treats for pets with allergies?
Yes, we do. We have a large variety of grain-free and whole meat treat options – including novel proteins like venison, rabbit and kangaroo – for even the pickiest pup.
What are the most important supplements for your pet?
What kind of supplements do you carry?
Do you carry grooming supplies – like clippers and trimmers?
We carry some basic maintenance supplies, like shampoos, conditioners, detanglers, combs, brushes and nail clippers. We’re also happy to book a grooming appointment for your furry family member, whether it’s a basic bath and brush or a more complete grooming experience. Meet our groomers on the Grooming page of our site.
I have a new dog! Help! What do I need for my furry friend?
My dog is heading to training class. What do I need to buy?
Should I give my kitty cow’s milk?
I have a new cat! What do I need?
Can I apply an Instacart order to my Frequent Buyer Program?
Not at the time of the order, however if you want to bring UPCs and receipts in at a later visit, we can attach them to your Frequent Buyer Program at that time.
I placed an order through Instacart and need help making a change or a return.
Instacart orders are handled entirely through their platform, so if you have a question, need to make a change, or have an issue with what was delivered you need to contact their Customer Happiness Team. If you need to make a return on an Instacart purchase, that will also be handled through Instacart.
Their Customer Happiness Team can be reached at (888)-246-7822, or email firstname.lastname@example.org.
Additional information can be found at https://www.instacart.com/help